DELL Inspiron mini 10

[steel2011]

Hi, have an Inspiron mini 10, it boots through log-on but then freezes almost as soon as you start to do anything on it, I don't know if this is virus/malware or a hardware problem, from what I've already read on line I'm thinking it's a known hardware problem with the Inspiron, any advise on how to resolve most welcome??

[Cadet]

does it boot into safe mode ?

(14-01-2008 10:36 AM)Techmonkey Wrote:  Accessing Safe Mode in Windows XP

Restart your computer in the usual manner:

• Click START
• Click Shut Down
• Choose Restart from the menu options
  

As soon as the computer turns off and starts to turn back on again, begin to tap the F8 key on your keyboard repeatedly.

This should bring you to a "Safe Mode Menu", choose the top option for Safe mode. (If you do not get the menu, repeat the process but begin tapping F8 a little sooner)

If it boots into safe mode it points more to a software problem rather than hardware.

[steel2011]

Hi, yes I can boot into safe mode, I've been able to download and run malwarebytes which highlighted two suspect files which I've attempted to remove, only problem being that when confirming restart it hang when powering down. Killed power manually and restarted in normal mode, I'm trying to install and run combofix but I need to uninstall AVG first which is proving troublesome ... any ideas or do I need to change forum now?, still unsure if this is spyware related though as it's hanging randomly, what do you think?

[steel2011]

Hi, I think it's fixed, it was all down to a site called 'pricegong' combofix has removed all traces and I'm now able to re-boot with no problems i.e it's not hanging ... but thanks for your help, you pointed me in the right direction so thanks!!

[Cadet]

glad your up and running, if you wanted to post a hijack this log im sure one of our specialists would be able to confirm that you are all good.