Medal of Honor breakthrough

[Bloodyhero]

everytime i try to play medal of honor breakthrough vista comes up saying "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." i have a ATI Mobility Radeon HD 3870. and using Windows vista. i got an Alienware M17 notebook. Please help :|

[Bloodyhero]

oh and here is some other info about my Notebook

Processor 1
Name: Intel® Core™2 Duo CPU P8400 @ 2.26GHz
Manufacturer: GenuineIntel
Caption: x64 Family 6 Model 23 Stepping 6
Version: Model 7, Stepping 6
Processor Id: BFEBFBFF00010676
Current Clock Speed: 2266MHz
Address Width: 32Bits
Data Width: 64Bits
Socket Designation: U2E1
Verified Hardware Device against Order: CPU-2.26C2DP8400

Case Color: New Background


System Memory

Memory Module 1
Capacity: 1024MB
Bank Label: DIMM #1
Mem_Type: DDR3
Mem_Frequency: 1064 MHz
Verified Hardware Device against Order: MEM-MOBLDDR31GBP85EL
Memory Module 2
Capacity: 1024MB
Bank Label: DIMM #2
Mem_Type: DDR3
Mem_Frequency: 1064 MHz
Verified Hardware Device against Order: MEM-MOBLDDR31GBP85EL

BIOS Information

Manufacturer: Intel
Name: Ver 1.00PARTTBL;
Version: W841.B10
Version: ALWARE - 6040000

Motherboard Information

Manufacturer: alienware
Product: alienware
Serial Number: 0123456789012345
Version: alienware
Verified Hardware Device against Order: MB-W84017WXGABLKPNT
Verify correct motherboard
Power settings optimized

Video Adapter

Caption: ATI Mobility Radeon HD 3870
Adapter RAM: 512MB
DriverVersion: 7.01.01.809
Verified Hardware Device against Order: MOBL-VM88XT512MB
Test Video Card

Hard Drive(s)

ST9160411ASG ATA Device
Model: ST9160411ASG ATA Device
Size: 160GB
Total Heads: 255
Total Cylinders: 19457
Total Tracks: 4961535
Tracks Per Cylinder: 255
Verified Hardware Device against Order: MOBL-HD160GB72FSEAR3

Optical Drives / Other Storage

Optiarc DVD RW AD-7590S ATA Device

Operating System: Microsoft Windows Vista Home Premium


DirectX Version: 10


Assembler Initials: RR


Tester Initials: AI


Test Date: 12/06/2008 02:33 PM


Burn-In/Benchmarks

3DMark 2006
Customer Information:
3DMark Score: 9,381.00 3DMarks
SM2.0 Score: 4,091.00
HDR/SM3.0 Score: 4,684.00
CPU Score: 2,061.00
Game Score: 0.00 Points
SM2.0 Graphics Tests
GT1 - Return To Proxycon: 32.17 FPS
GT2 - Firefly Forest: 36.02 FPS
CPU Tests
CPU1 - Red Valley: 0.65 FPS
CPU2 - Red Valley: 1.04 FPS
HDR/SM3.0 Graphics Tests
HDR1 - Canyon Flight: 44.15 FPS
HDR2 - Deep Freeze: 49.53 FPS
Unreal Tournament 3 Demo
Customer Information:
Average FPS: 58.86 FPS
Time Spent Over 30 FPS: 99.67 percent of total benchmark time was spent above 30 FPS

IRQ Configuration

0 System timer
1 Standard PS/2 Keyboard
2 -available-
3 -available-
4 -available-
5 -available-
6 -available-
7 -available-
8 System CMOS/real time clock
9 -available-
10 Intel® ICH9 Family SMBus Controller - 2930
11 -available-
12 Synaptics PS/2 Port TouchPad
13 Numeric data processor
14 -available-
15 -available-
16 Generic Marvell Yukon Chipset based Ethernet Controller
16 JMicron JMB36X Controller
16 Intel® ICH9 Family USB Universal Host Controller - 2937
17 Realtek RTL8187SE Wireless LAN PCIE Network Adapter
17 Ricoh Memory Stick Controller
17 Ricoh SD/MMC Host Controller
17 SDA Standard Compliant SD Host Controller
18 RICOH OHCI Compliant IEEE 1394 Host Controller
18 Intel® ICH9 Family USB Universal Host Controller - 2936
19 Intel® ICH9M/M-E 2 port Serial ATA Storage Controller 1 - 2928
19 Intel® ICH9M/M-E 2 port Serial ATA Storage Controller 2 - 292D
19 Intel® ICH9 Family USB Universal Host Controller - 2935
19 Intel® ICH9 Family USB Universal Host Controller - 2939
19 Intel® ICH9 Family USB2 Enhanced Host Controller - 293C
21 Intel® ICH9 Family USB Universal Host Controller - 2938
22 High Definition Audio Controller
23 Intel® ICH9 Family USB Universal Host Controller - 2934
23 Intel® ICH9 Family USB2 Enhanced Host Controller - 293A
190 Microsoft ACPI-Compliant System

Miscellaneous

Realtek High Definition Audio
Device Name: Realtek High Definition Audio
Description: Realtek High Definition Audio
Class: MEDIA
Service: IntcAzAudAddService
Driver Version: 6.0.1.5631
Driver Date: 5-26-2008
Vendor Id: 10EC
Device Id: 0269
Revision: 1000
Verified Hardware Device against Order: SND-VIN3INTHIGHDEFSS
Test Sound Card
Optiarc DVD RW AD-7590S ATA Device
Device Name: Optiarc DVD RW AD-7590S ATA Device
Description: CD-ROM Drive
Class: CDROM
Service: cdrom
Driver Version: 6.0.6001.18000
Driver Date: 6-21-2006
Verified Hardware Device against Order: MOBL-NEC8XDVDRWR2SAT
Realtek RTL8187SE Wireless LAN PCIE Network Adapter
Device Name: Realtek RTL8187SE Wireless LAN PCIE Network Adapter
Description: Realtek RTL8187SE Wireless LAN PCIE Network Adapter
Class: Net
Service: RTL8187Se
Driver Version: 6.9070.818.2008
Driver Date: 8-18-2008
Vendor Id: 10EC
Device Id: 8199
Revision: 0022
IRQ Number: 17
Verified Hardware Device against Order: MOBL-W840MPCIBGRLTK
Ensure Correct Network Card as invoiced

Final Checks

Inspect machine for exterior defects
Power and data cables connected properly and bundled neatly
Components securely in place with correct type and quantity of screws to prevent short circuiting
System powers on
All fans function
All LEDs function
Ensure BIOS updated
Ensure BIOS boot up sequence runs in proper order
Check for DMI Installation
System settings customized
Application and utility software installed and tested
Correct DirectX version installed
All hardware functions properly
Device drivers installed and tested
Verify Operating System against Order
System burn-in run to ensure system operates at peak efficiency
Run Scandisk
Empty Recycle Bin
Check for CDs in the drives
Test all ports
Run Disk Cleanup
Defrag the System Drive
Ensure Operating system installed, optimized, and purged of any unnecessary programs
Benchmark scores meet performance standards
Shutdown and unplug the system
Plug the system back in and ensure system boots up properly
Repeat previous 2 steps
Shutdown and unplug the systems
Check for Windows sticker Placement
Check for Setup Poster
Check for Customer Support Warranty Information
Ensure all periphials are with system
Mousepad Present
Agent ID card present
Ensure all cables are with system
Ensure all device manuals are with system
Ensure all driver disks are with system
Ensure all software CDs are with system
Ensure correct Recovery CD with system
Check for Power Cord
System cleaned and buffed
System poly-bagged, and packaged with Styrofoam to prevent damage during shipping
No scratches, dents, or other damage on peripherals
Peripherals sealed securely
Shipping box sealed securely
Correct shipping labels placed on peripheral boxes
Correct labels placed on shipping box
Sales invoice present
Shipping manager sign-off
Checklist present
System shipped to the customer

Installed Device Drivers

Microsoft AC Adapter, 6-21-2006, 6.0.6001.18000
Intel® Core™2 Duo CPU P8400 @ 2.26GHz, 6-21-2006, 6.0.6001.18000
Standard PS/2 Keyboard, 6-21-2006, 6.0.6001.18000
Microsoft ACPI-Compliant Control Method Battery, 6-21-2006, 6.0.6001.18000
Synaptics PS/2 Port TouchPad, 6-20-2008, 11.1.18.0
Microsoft Bluetooth Enumerator, 6-21-2006, 6.1.6001.22000
Bluetooth Hands-free Audio, 5-12-2008, 6.1.0.4600
Bluetooth Hands-free Audio., 5-12-2008, 6.1.0.4600
Bluetooth L2CAP Interface, 1-23-2008, 6.2.0.1200
Bluetooth Remote Control, 5-12-2008, 6.1.0.4600
Bluetooth Stereo Audio, 5-12-2008, 6.1.0.4600
Microsoft eHome Infrared Transceiver, 6-21-2006, 6.1.6001.22000
High Definition Audio Device, 6-21-2006, 6.0.6000.16386
Realtek High Definition Audio, 5-26-2008, 6.0.1.5631
HID-compliant device, 6-21-2006, 6.1.6001.22000
HID-compliant consumer control device, 6-21-2006, 6.0.6000.16386
HID-compliant device, 6-21-2006, 6.1.6001.22000
Microsoft eHome Remote Control Keyboard keys, 6-21-2006, 6.0.6001.18000
Microsoft eHome MCIR Keyboard, 6-21-2006, 6.0.6001.18000
Microsoft eHome MCIR 109 Keyboard, 6-21-2006, 6.0.6001.18000
HID-compliant mouse, 6-21-2006, 6.0.6001.18000
HID-compliant consumer control device, 6-21-2006, 6.0.6000.16386
Optiarc DVD RW AD-7590S ATA Device, 6-21-2006, 6.0.6001.18000
ST9160411ASG ATA Device, 6-21-2006, 6.0.6001.18000
ATI Mobility Radeon HD 3870, 7-24-2008, 8.520.4.0
Realtek RTL8187SE Wireless LAN PCIE Network Adapter, 8-18-2008, 6.9070.818.2008
Ricoh Memory Stick Controller, 6-16-2008, 6.0.1.11
SDA Standard Compliant SD Host Controller, 6-21-2006, 6.0.6001.18000
RICOH OHCI Compliant IEEE 1394 Host Controller, 6-21-2006, 6.0.6001.18000
Ricoh SD/MMC Host Controller, 6-24-2008, 6.0.3.11
Generic Marvell Yukon Chipset based Ethernet Controller, 6-21-2006, 9.0.32.3
JMicron JMB36X Controller, 5-8-2008, 1.17.37.1
Intel® ICH9M/M-E 2 port Serial ATA Storage Controller 1 - 2928, 1-30-2008, 8.6.1.1001
Intel® ICH9M/M-E 2 port Serial ATA Storage Controller 2 - 292D, 1-30-2008, 8.6.1.1001
ATA Channel 0, 6-21-2006, 6.0.6001.18000
ATA Channel 1, 6-21-2006, 6.0.6001.18000
ATA Channel 0, 6-21-2006, 6.0.6001.18000
ATA Channel 1, 6-21-2006, 6.0.6001.18000
facap, FastAccess Video Capture, 9-24-2008, 8.7.1.0
Microsoft iSCSI Initiator, 6-21-2006, 6.0.6001.18000
Generic volume shadow copy, 6-21-2006, 6.0.6000.16386
AuthenTec Inc. AES1610, 4-17-2008, 7.10.1.0
BCM2046 Bluetooth Module, 5-9-2008, 6.2.0.2600
2.0M Pixel Camera, 6-21-2006, 6.0.6001.18000

[Techmonkey]

I just looked the game up and it is not technically compatible with Vista.

However there is a chance you can get it running by following the instructions listed here: http://support.ea.com/cgi-bin/ea.cfg/php...aqid=14357

If those dont work then give us a shout and we can look further in to it.

[Bloodyhero]

okey thank you i will try this and see if it works!

[Bloodyhero]

okey i tried that and i still got the same error message =/