End to End Managed I.T.
What is "End to End Managed I.T.?
Think of it as extra hours in yours & your staff's working day. Think of it as no more time spent on hold to support companies, who all point the finger at each other when a problem arises. The software people blame the hardware, the hardware people blame the networking... ad infinitum.
At Techmonkeys we think your time is better spent running your business and getting on with what you came to work to do. So we will act as your single point of contact no matter whether question is about something we support directly for you, or if it is about a telephone system, internet outage or cable installation for which you may be using a 3rd party.
We believe that our customers are happiest when they are kept informed of where things are at with every part of their business. Through our use of cutting edge helpdesk and system monitoring technologies combined with a personal service, we are able to keep you up to date with the progress of any works in progress or any upcoming projects.
Combine all this with a staff who are polite, experienced and proficient in the support they provide on a daily basis to our many varied customers we think we can be the breath of fresh air you have been looking for in your I.T. support and solutions provider.
Virtualisation & "cloud" computing.
Ask 10 people what the "cloud" is and you will get 10 different answers.
The cloud simply means a hosted service or solution. Essentially taking the physical hardware out of your physical office and housing it in a purpose built, disaster proof data centre. Therefore taking the need for onsite maintenance & support.
By taking away the need for expensive hardware and the related support, it allows your business to invest in the areas that matter to it most. With hosted solutions charged for on a per user basis it allows you accurately predict and manage the cost of future I.T. spend and growth.
Whether you need is for a fully hosted business solution or your simply want to get your data off-site then we have the experience and expertise to ensure you are getting the right product for your business needs.
Virtualisation saves money and provides scalability.
Server virtualisation allows your company to stop increasing the cycle of ever expanding server infrastructure and the costs that go with it, by consolidating all of your existing servers in to 1 or 2 physical boxes, but still allowing for greater power and speed.
Desktop virtualisation works in much the same way as server virtualisation. You have one desktop environment hosting server which your staff connect to, via thin clients or terminals, saving you time and money on workstation setup and installation, simply plug in, login and go.
With the ability to instantly create a new virtual server or desktop when ever it is needed, there are no longer any boundaries or delays to your companies future growth plans.
With utilities costs increasing at an almost daily rate and I.T. budgets being squeezed from every direction, it makes sound commercial, economical and even environmental sense for any expanding company to consider virtualisation. So whether you just want more information or you know what you want and are looking for the right service provider to plan, install and manage the systems for you, give us a call on 0845 621 6660.
24/7 System Monitoring
What happens when your system goes down and no one's around to report it?
By utilising cutting edge system monitoring and remote connectivity solutions we are able to provide constant 24/7 monitoring of your critical systems and software. This allows us to proactively manage and resolve any actual or potential system instability.
We can monitor servers, software, internet connections, mail systems, firewalls or any network connected device. With up to the minute notifications on a wide variety of critical systems including; windows error logs, disk space, backups, anti virus updates and detections, license usage, exchange server event logs among many, many other areas of your network
If you want to ensure you systems are still be there waiting for you to login on Monday morning, then let us offer you some peace of mind. Call us today on 0845 621 6660.
Off-site backup.
When you know your data is securely off-site, you can stop worrying about switching that tape.
It is often easy to forget that your companies data is your business, it also easy to forget to change that tape or check the backup actually ran properly last night. That is why more and more companies are making the change to secure off-site data and system backups.
By using a nightly off-site backup instead of a traditional tape or disk based method it allows you to have peace of mind that you have an adequate copy of your critical systems and data, securely stored at another location in the event of accidental deletion, fire, flood or break in. Your data and systems can be quickly restored and your business returned to a functional state with minimal downtime.
We provide you with a simple email notification of status of each days backup, so you know without needing to check whether your last backup worked or not. When you need the data back you can simply download it yourself, we can send it to you over the internet or if it is a large amount of data we can courier it out to you without delay.
If you would like us to come in and give your existing backup solution a health check and to see whether off-site backup would fit your business needs then give us a call today on 0845 621 6660.
Project Management.
"He who fails to plan is planning to fail" - Winston Churchill
Installing, improving or reconfiguring your I.T. systems and infrastructure can be a daunting as well as a potential minefield of outages and delays. When making important changes if you haven't thoroughly planned before, managed during and closed off effectively then you could damage your users and customers impression of your business systems.
Our staff have years of experience in project managing and implementing everything from a simple single server installation to the complete replacement and reinstallation of complete business networks. Working with clients and companies ranging from small businesses to large commercial and multi- nationals.
We can help take the pressure off you for your next I.T. project, so drop us a line today on 0845 621 6660
Network design, installation & management.
The network is the veins of your I.T. and telecoms infrastructure.
By ensuring you are using the right equipment, connected in the correct manner and where necessary securely segregated we can ensure both the smooth flow of data between your workstations and servers, but also the reliability and clarity you need for your telephone systems.
If you are moving in to new premises or expanding your current usable office space, then ensuring you have right people in to plan, install and test your networking cable and equipment is the key to the project being a success. We will work with you to make sure you get the right solution to fit your needs.
Guarantee service level's.
We know your systems need fixing on the day they break, not a week later.
When it come's to problems with your companies computer system's, we know there is a world of difference between Jane in accounts not being able to print and your server shutting down unexpectedly during the day.
That's why when we provide your I.T. support we work with you correctly identify your critical systems and then provide guaranteed response times. So you can be confident that we will be there when you need us most.
Remote & home worker solutions
20% of drivers spend over five hours a week stuck in traffic.
Wouldn't it be lovely if you didn't need to get larger offices just to take on more staff, or the next time it snowed you key staff were able to connect and work from home, with the simplicity and reliability of actually being in the office?
Utilising the right technology both in terms of connectivity and servers can ensure a smooth and simple remote office experience. We have been connecting home workers to their offices for over 10 years, we have tried and tested most technologies available on the market and are confident we can find the right solution to match your business needs.
So no matter if you simply want to be able to login from home from time to time or whether you want enable all your remote workers to be able to share data with and work on the same as your office workers then we have the expertise to help you make it a reality.
Asset management.
Who's keeping track of what you have, where it is and what it costs your business?
By utilising our ITIL standard asset management practices we can help you gain control of your companies I.T. asset's. Allowing you to accurately track every piece of hardware allows you to plan for the life-cycle management of your systems and devices.
Asset management also applies to your software and related licenses, so by allowing us implement an effective asset management system and procedure, helps you stay legal and on top your software license requirements.
Call us today for more information: 0845 621 6660
Virus & spyware removal
Techmonkeys was built on a strong reputation in removing and preventing malware.
Whether your home or business user you have already experienced a virus on your computer at some point since you got
connected to the internet. Whether it be an email from
Even though you may have an anti virus program running, it is only as good as it's last update and the good guys are always playing catch-up with the bad guys.
We keep in close contact with the anti virus and anti spyware communities to ensure we are up to date with the latest outbreaks, infection news and removal techniques, so should you fall foul of a rogue infection or suspect you may have clicked something you shouldn't then you can head to our free user to user support forum for free guided removal instructions or contact our support team on 0845 621 6660 to arrange to have someone clean your machine for you.
We will also through our blog and newsletters aim to provide you with useful and practical ways of ensuring your computers stay safe and infection free.
Backup & recovery.
60 percent of companies that lose all their data close down within six months of the disaster.
Do you have a managed backup plan? Is your latest backup stored offsite over night? Have you tested your backups recently by performing a file or system restore? Does the person who is responsible for changing the backup do so every day?
If the answer to any of those questions is NO then we can help you remedy the problem and ensure that your customer information, contact databases and business systems are backed up and that the correct procedures and schedules are being adhered to.
As with all our solutions we will work with you to investigate your current data storage and backup requirements to provide you with a solution that fits both your businesses needs. We will help you build a robust backup policy, including responsibilities, training, reporting and recovery testing to make your solution keeps working like clockwork.
For more information about a free backup health check, contact us today on 0845 621 6660 or if you would like more information about off-site backup solutions click here.
Website Design & Development
Over 400 million people search Google every day, are they looking for your business?
Maybe your business is just making it's first tentative steps on to the internet, perhaps you are already there but are not being found by your customers or maybe your site just needs a fresh look.
We have some of Yorkshires most talented web designers, developers and internet marketers working with Techmonkeys to offer your business a presence both on the web and in the search listings.
We have designed and developed websites for some of Yorkshire largest and smallest businesses without a need for a large budget
If you would like to see what we can do for you then please drop us a line.
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