TechMonkeys office at 98a Denby Dale Road, Wakefield

Local IT Support Without the Wait

When something goes wrong with your IT, you don't want to log a ticket, wait in a queue, or get bounced between offshore call centres. You want to talk to someone who knows your business β€” and you want it sorted.

That's what we do. TechMonkeys is a Wakefield-based Managed Service Provider, supporting local businesses across Wakefield, Pontefract, Castleford, Ossett, Normanton, Horbury, Outwood and Sandal since 2011. When you ring us, a real engineer picks up the phone. When you log a ticket, you'll usually have a response within the hour. No scripts, no queues, no "we'll get back to you within 24 hours" β€” just proper support, from people you'll get to know.

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Why Choose a Wakefield-Based IT Company?

Faster, More Personal Support

We're 10 minutes from most Wakefield businesses, which means we can be on-site fast when you need us. We know our clients by name and by business β€” not by ticket number.

Real Engineers, Real Phones

Ring 01924 679 860 and you'll get straight through to a real engineer in our Wakefield office. No call answering service. No "press 1 for…". Just someone who can actually help.

A Yorkshire Business Like Yours

We're a local business that's grown carefully since 2011. We understand the pressures of running an SMB in Yorkshire β€” because we are one. We're proud to support the Wakefield Theatre Royal and businesses across the region.

What We Do for Wakefield Businesses

We're a full-service Managed IT provider. Most clients use us for a combination of the following:

Managed IT Support

Day-to-day support, monitoring, and maintenance for your team.

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Microsoft 365

Setup, security, licensing, and ongoing management. We're a Microsoft Solutions and Modern Workplace Partner.

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Cyber Security & Compliance

Protect your business and meet your obligations.

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Azure Cloud

Server hosting and Azure Virtual Desktop.

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VoIP & Business Telecoms

Modern phone systems that work from anywhere.

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Cloud Backup & Recovery

Protect your data from ransomware and accidents.

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Who We Work With

We work best with Wakefield-area businesses that:

  • Have 5 to 300 staff using IT every day
  • Take security and data seriously
  • Want one trusted IT partner, not a different number for every issue
  • Value a real relationship β€” not a faceless service provider

We have particular experience with construction and healthcare businesses, where reliable IT, strong security, and a responsive helpdesk aren't optional. But we look after businesses from all sectors across Wakefield and Yorkshire.

Trusted by Wakefield Businesses Since 2011

4.8β˜… Google rating
2016 Wakefield Customer Service Business of the Year
Microsoft Solutions & Modern Workplace Partner

We're proud to support the Wakefield Theatre Royal, alongside dozens of other local businesses across the region. Our clients stay with us because we do what we say we'll do β€” and because they can pick up the phone and talk to a real person who knows them.

Not Sure if We're a Good Fit? Let's Find Out.

We offer a free, no-obligation IT review for Wakefield businesses. We'll spend an hour or two with you, look at your current setup, and give you honest advice β€” whether or not you end up working with us. No sales scripts. No pressure.

Book a free IT review

Or call us on 01924 679 860

Common Questions from Wakefield Businesses

Q: How quickly do you respond to support requests?

A: Most tickets get a response within the hour. Critical issues are dealt with immediately β€” and when you ring, you'll always speak to a real engineer, not an answering service.

Q: Where is your office?

A: We're based at 98a Denby Dale Road, Wakefield, WF2 7AH β€” just off the A636, easy to find, with parking. We're happy for clients to pop in for a brew if you fancy a chat.

Q: We're already with another IT provider. Can you take over?

A: Yes β€” this is something we do regularly. We handle the handover, document your systems properly, and most clients notice the difference within the first week or two. There's nothing to worry about and no awkwardness β€” we'll guide you through it.

Q: Do you cover surrounding areas like Pontefract or Castleford?

A: Yes. We look after businesses across Wakefield, Pontefract, Castleford, Ossett, Normanton, Horbury, Outwood, Sandal, and the wider West Yorkshire region. We also have clients further afield in Leeds, Bradford, Liverpool, and Newcastle β€” we go where our clients need us.

Q: What size businesses do you work with?

A: We work best with businesses between 5 and 300 staff. Smaller than 5, you usually don't need a full MSP. Larger than 300, you tend to need a different kind of provider. The sweet spot is right in between β€” and that's where we do our best work.

Q: What does it cost?

A: Most of our clients pay a fixed monthly fee per user, which covers their support, monitoring, security tools, and Microsoft licensing. The exact price depends on what's included β€” which is why we always start with a free review and a clear, honest quote. No hidden fees, no surprise bills.

Ready for IT support that actually works?

Book your free review

Call 01924 679 860

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